Friday, 30 July 2021

How to Differentiate Your Service Through Value-Offering

This era of business, we all understand that we are struggling in a very crowded market. Whatever your business line is, be it B2C or B2B, most likely there are other players out there who target the same market as your business. Thus comes the saying that in business, sometimes it’s better to be slightly different than to be better.

How can we differentiate our service to the information-flooded market? Having a distinguished value is one of them - so if your organization hasn’t yet defined its core values, it’s time to work on it. Moreover, if you already have a set of values as your foundation in business, time to contemplate - have your employees understood well what values your organization stands for, and have they acted accordingly? Not to be missed, you have to make sure that your values are already represented in your corporation acts and publications materials, so that every party outside your organization understands what makes you different.

Internally, when your organization is already equipped with values that are well-known, all employees understand what they're ‘fighting’ for and they can associate themselves with your values. It will reflect on how they work, including how their daily interaction with people outside your organization, such as your vendors or partners. That’s what will leave impression on their mind about your brand.

As a BPO/BPaaS and ITO in Human Resources, Customer Experience and Value-Added Services, DEOS Group aims to provide clients with a full range of services or specific ones based on their needs and preferences. That’s why our values in business are:

TRUSTWORTHY in its dealings and solutions
PROFESSIONAL in its delivery
PERSONAL in its approach

After more than 30 years in the field, DEOS Group has worked together with more than 500 companies of various industries, to ensure they gain the best talent acquisition recruitment and management, and enables them to present customer experience strategies that work. Without values, it won’t be possible to create distinguished services for clients.

You May Also Read: 

1. How HR can Manage Total Wellness on Their Talents

2. How to Tell If You're a Digital-savvy HR