DEOS is a BPO/BPaaS and ITO in Human Resources, Customer Experience and Technology Value-Added Services. Whether it’s to create a positive Employee Experience or impressive Customer Experience, we’re capable of providing you with a full range of services or specific ones based on your needs and preferences.
Founded in 1990, we used to be called KPSG Group. During our 30 years in the field, we have worked together with more than 500 companies of various industries. We have helped them with whatever it takes to improve their business: from recruiting talents to managing their employees and from creating a customer experience strategy to running the initiatives for them.
With the new name, DEOS, and the changes in our internal company, we hope to deliver improved and more solid solutions for your needs. We realize that a holistic approach of our service delivery will give you a better experience with us.
To cultivate mutually-beneficial returns to the stakeholders by providing a harmonious world-class services
We started as a traditional outsourcing company particularly in the area of Human Resources, Payroll Process, and Contact Center. Our acquisition by PT Anabatic Technologies Tbk in 2002 enabled us to improve our services and elevated us from a traditional outsourcing provider to a Business Management Services provider.
Since then, we haven’t stopped improving ourselves. We have expanded our service types by establishing and acquiring new internal divisions and subsidiaries. We have kept reviewing and developing each of these divisions and subsidiaries to meet our clients’ needs and the market demand, and managed to initiate a number of essential moves and partnerships.
Now, with more than 200 active clients and 300 active projects, we have established 12 Recruitment Centers, 3 Payroll Processing Centers nationwide, and 1,000 m² Interior Workshop Center. We have also expanded our market by maintaining our first regional subsidiary in Makati, Philippines.
In 2019, we realized that there were bigger things to achieve, so we started the discussion on rebranding and restructuring. After almost a year, we have finally implemented the process step by step including launching the new name, DEOS.
We are restructuring our Divisional Business Unit by spinning off the business unit into Subsidiary Company as follow:
• Multi Process HR Services Division into PT Andalan Anak Bangsa - inheriting legacy brand KPSG
• Omni Channel IT Services Division into PT Sinergi Media Integrasi - with new brand Ontrace
• Voice and Non-Voice Business Process Services Division into PT Bisnis Proses Indonesia – with new brand ProsPrime, and into PT Payrol Prima Indonesia – with new brand PayPrime